RS 777 Game Privacy Policy

01 Who We Are

RS 777 Game operates the online gaming platform accessible at rs777game.pro. References to "we", "us" or "RS 777 Game" throughout this policy refer to the platform and its operating team. References to "you" or "Member" refer to any person who registers an account or otherwise uses the platform.

This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed. It should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement governing your use of RS 777 Game.

We are committed to being transparent about our data practices. If you ever have a question about something in this policy that is not clear, our support team is available to help — contact details are at the bottom of this page.

02 Data We Collect

We collect personal data in two ways: information you give us directly, and information generated automatically when you use the platform. Here is a breakdown of both:

Information you provide directly:

• Full name, date of birth and contact details (mobile number, email address) provided at registration.
• Identity verification documents — such as your CNIC — provided when completing the KYC process required before your first withdrawal.
• Payment account details — including your JazzCash or Easypaisa mobile number, Raast ID, or bank account information — provided when making deposits or setting up withdrawals in PKR.
• Communications you send to our support team, including chat transcripts and email correspondence.
• Responsible gaming preferences you set on your account, such as deposit limits or cooling-off periods.

Information collected automatically:

• Device information — type of device, operating system version, browser type and screen resolution.
• Connection data — IP address, approximate location derived from IP, and mobile network operator where applicable.
• Usage data — pages visited, time spent on each section, games played, bets placed, and navigation patterns within the platform.
• Session data — login timestamps, session duration, and logout events.
• Cookie and tracking data as described in Section 6 below.

03 How We Use Your Data

Every piece of data we collect serves a specific purpose. We do not collect data speculatively or hold it "just in case". The primary purposes for which we use your personal data are:

• Account management: Creating, verifying and maintaining your RS 777 Game member account, including identity verification to confirm you are aged 18 or above.
• PKR transaction processing: Authorising deposits and processing withdrawal requests via JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment methods.
• Platform operation: Delivering the sports betting, casino, live casino, slots and VIP services you access, and ensuring they function correctly on your device.
• Security and fraud prevention: Detecting and investigating unusual account activity, suspected fraud, multiple account creation, and any other conduct that may breach our Terms and Conditions.
• Responsible gaming: Monitoring gaming patterns to support the responsible gaming tools you have activated — such as deposit limit enforcement or session reminders — and to identify members who may benefit from additional support.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of support interactions for quality and dispute resolution purposes.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how the platform is being used and to improve the experience for all members — including improving performance on mid-range Android devices common in Pakistan.
• Communications: Sending transactional messages related to your account — such as withdrawal confirmations, security alerts, or responsible gaming notifications. We do not send unsolicited promotional messages without your consent.

04 PKR Payments & Data

When you make a deposit or request a withdrawal in PKR, we collect the payment account details you provide — such as your JazzCash mobile number, Easypaisa wallet number, Raast ID or bank account number. This information is used solely to process the transaction you have requested and to verify that the payment account belongs to the registered member.

PKR payment transactions are processed through trusted third-party payment processors. These processors receive only the data that is strictly necessary to complete the transaction. They operate under their own security standards and are contractually required to handle your data with appropriate care. RS 777 Game does not store your full payment credentials on our servers beyond what is needed for transaction verification and record-keeping.

• Deposit and withdrawal records are retained as part of your account transaction history.
• Payment data is never used for purposes unrelated to processing your transactions or verifying your identity.
• Withdrawals are only processed to payment accounts verified as belonging to the registered member — this protects your funds from being redirected without your knowledge.

05 Sharing & Disclosure

RS 777 Game does not sell, rent or trade your personal data to any third party for commercial purposes. Data is shared externally only in the following limited and specific circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer processors receive the minimum payment data required to complete your PKR transactions.
• Identity verification providers: Where automated KYC tools are used to verify your CNIC or other identity documents, your verification data is shared with the provider of that tool for verification purposes only.
• Game providers: Third-party casino and slots game developers receive a session token and account reference so their games can be loaded on your account. They do not receive your full personal profile or payment details.
• IT and infrastructure providers: Hosting, security and analytics service providers who support the technical operation of the platform may process certain technical data as part of their service — always under data processing agreements that restrict how they use it.
• Legal requirements: Where required by a valid legal process, court order or lawful authority instruction, RS 777 Game may disclose data as required. We will not disclose more than what is legally required.

All third parties with whom data is shared are required to handle it securely, use it only for the stated purpose, and not share it further without our authorisation.

06 Cookies & Tracking

RS 777 Game uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and remember your preferences between sessions.

We use the following categories of cookies:

• Essential cookies: These are required for the platform to operate. They maintain your login session, remember your language preference, and ensure security features function correctly. These cannot be disabled without breaking basic platform functionality.
• Functional cookies: These remember your settings and preferences — such as your preferred sports markets or display settings — to make your experience more convenient.
• Analytics cookies: These collect anonymised data about how members use the platform — which sections are visited most, how long sessions last, and where users navigate from. This data is used in aggregate only and cannot be used to identify individual members. It helps us improve the platform over time.
• Security cookies: These help detect and prevent fraudulent sessions, bot access and other security threats by tracking session integrity signals.

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect how some parts of the RS 777 Game platform function. Essential cookies in particular are required for logging in and managing your account.

07 Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period after account closure, as required to fulfil our legal and operational obligations. Specific retention periods by category are as follows:

• Account and identity data: Retained for the duration of your account and for a period after closure for compliance and dispute resolution purposes.
• Transaction records: PKR deposit and withdrawal records are retained for an extended period as required by standard financial record-keeping practice.
• Support communications: Retained for a reasonable period after the matter is resolved, for dispute resolution and quality assurance purposes.
• Technical and behavioural data: Retained in anonymised or aggregated form for platform improvement purposes. Raw session data is not held indefinitely.
• Responsible gaming records: Limit and self-exclusion records are retained for the period of the exclusion and beyond, to prevent re-registration during an active exclusion period.

When data is no longer required, it is securely deleted or irreversibly anonymised. You can request early deletion of your data — subject to legal retention obligations — as described in Section 8 below.

08 Your Rights

As a member of RS 777 Game, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

• Right of access: You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format.
• Right to correction: If any personal data we hold is inaccurate or out of date — for example, a changed mobile number or updated payment details — you can request it be corrected.
• Right to deletion: You can request that we delete your personal data. We will process deletion requests subject to any legal or contractual obligations that require us to retain certain records, such as transaction history.
• Right to restrict processing: You can ask us to stop using your data for certain purposes — for example, stopping analytical use — while still maintaining your account.
• Right to withdraw consent: Where we rely on your consent to process data — such as for optional communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

09 Security Measures

Protecting your personal data and PKR account funds from unauthorised access is a top priority for RS 777 Game. We apply multiple layers of security across our platform and internal processes:

• Encryption in transit: All data transmitted between your device and the RS 777 Game platform is encrypted using TLS (Transport Layer Security), the same standard used by banks and major financial institutions.
• Encryption at rest: Sensitive personal data — including identity documents and payment information — is encrypted when stored on our servers.
• Access controls: Internal access to member data is strictly limited to staff members who require it for their role. All access is logged and regularly audited.
• Fraud monitoring: Automated systems monitor account activity for unusual patterns — including unexpected login locations, unusual withdrawal requests, and signs of account compromise — and flag these for review.
• Two-factor authentication: We recommend all members enable any additional security options available on their account to further protect against unauthorised access.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role — keep your password strong and unique, do not share it with anyone, and log out from shared devices after each session.

10 Children's Privacy

RS 777 Game is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed as part of the account registration and KYC process precisely to prevent underage access.

If we become aware that personal data has been collected from a person under 18, the account will be closed immediately, all funds will be handled in accordance with our Terms and Conditions, and the data will be deleted from our systems. If you believe a minor has created an account on our platform, please contact our support team immediately so we can investigate and act without delay.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. Guidance on responsible gaming tools for adult members is available on the Responsible Gaming page.

11 Policy Updates

RS 777 Game may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered members through their account or via their registered contact details before the changes take effect.

The updated policy will always be published on this page with a revised effective date at the top. We encourage you to check this page periodically — especially before making a deposit or providing new personal information — to stay informed about how your data is being handled.

Your continued use of RS 777 Game after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should contact our support team to close your account before the changes come into effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please get in touch with our support team. We take all privacy-related queries seriously and aim to respond promptly.

You can reach us through the support channels listed on the FAQ page. When contacting us about a data matter, please include your registered account username or mobile number so we can locate your record quickly and handle your request without unnecessary delays.